Software for independent home-care nurses

More time for care,
less paperwork.

Rotation planning, finance, telephony and a GDPR-proof chat. The four things that keep your practice busy every week, all four included in the base package.

GDPR-proof Hosted in Europe Landline number + 100 minutes included
florence.app · today

Agenda · Tuesday

7 visits
08:30 JM
Jeanne Maes
Wound care · insulin
09:15 RV
Robert Verlinden
Injection · blood pressure
10:00 AD
Anna De Smet
Medication · personal care
New message in chat
Team · GDPR-proof, no WhatsApp
Monthly settlement ready
3 colleagues · €184.20
Call on the central line
Routed to whoever is on duty

Trusted by practices & connected to your tools

Thuisverpleging Jannekemedicatieschema.nuBillitCareConnect

The four core features

Four things that keep your practice running. All four included.

Each one stands on its own: use a single feature, or all four together. No modules, no upsell.

01

Rotation planning

Schedules and on-call shifts that add up, weekends included.

  • Rotations and on-call shifts for the whole team
  • Everyone sees at a glance who is on duty when
  • The live schedule embeddable on your own website
In the base package
02

Finance

The monthly settlement between colleagues in minutes instead of a Sunday.

  • Income split across colleagues automatically
  • Admin-fee invoices without the manual work
  • Payouts and mutuality reports in one flow
In the base package
03

Telephony

One practice number that always reaches the right person.

  • Routing automatically follows whoever is on duty
  • A notification for every call on the central line, with full call history
  • Call out as the practice: your own mobile number stays private, patients call the practice back

Included: your own landline number in your region, 100 calling minutes per month and automatic routing.

In the base package
04

GDPR-proof chat

Talking about patients does not belong on WhatsApp. Chat inside your own environment.

  • Messages and photos stay inside your practice, hosted in Europe
  • Group conversations per team, with access control per member
  • In the Florence app too, so colleagues stay in the loop on the road
In the base package

No separate licences, no add-ons: rotation planning, finance, telephony and chat are all four part of the base package.

One platform, your whole practice

What that feels like day to day.

01 · Rotation planning

Schedules that add up, weekends included.

Plan rotations and on-call shifts together with colleagues. Everyone knows who is on duty when, and the live schedule can even be shown publicly on your own website.

  • Rotations and on-call shifts between colleagues
  • Changes visible to the whole team instantly
  • Live schedule embeddable on your website
▶ Schedule in action
02 · Finance

Payments between colleagues, finally simple.

Florence distributions come in, the admin fee is invoiced automatically, and every colleague gets paid correctly. The full monthly settlement in minutes, mutuality reports included.

  • Distribution and payouts between colleagues
  • Admin-fee invoices prepared automatically
  • Mutuality reports prepared automatically
▶ Payout in 5 min
03 · Telephony

One central number for the whole practice.

Patients call one number. Florence routes dynamically to whoever is on duty, notifies you of every call and keeps the full call history per line. When you call out, patients see the practice number, not your mobile.

  • Own landline number in your region + 100 minutes included
  • A notification for every call on the central line
  • Call out as the practice, your own number stays private
Central line · +32 3 …
On duty today → Janneke
No answer → on-call
04 · Chat

Talk safely, without WhatsApp.

A chat that belongs with the care: messages and photos about patients stay inside your practice and inside Europe. No swapping private numbers, no groups left lying around.

  • GDPR-proof, hosted in Europe
  • Text and photos in group conversations per team
  • In the Florence app for nurses on the road
Team · Home nursing GDPR-proof
Can you take over the wound care for Mrs Maes tomorrow?
Sure, I am nearby anyway. Photo of the dressing is attached.
Great, thank you!
05 · Patients & scheduling

Your agenda and patients, always current.

Visits flow in automatically via CareConnect. Patient records, medication schedules and care plans in one place, no more loose notebooks.

  • Agenda sync with CareConnect (yesterday, today, tomorrow)
  • Medication schedules via medicatieschema.nu
  • Full patient record with care plans
▶ Medication schedule in action

And more

Ready for the real practice.

On top of the four core features: from contracts to group buying, the small things that together make the difference.

Contracts & e-signature

Draft contracts and have them signed digitally, legally valid, with no printing or scanning.

Group buying

Find the cheapest supplier and order together with colleagues: more volume, better prices.

Your own website

A polished site on your own domain, hosted by Florence, with your schedule and contact form.

Communication in one inbox

Contact forms, emails and care requests all land in one clear inbox.

Care requests

New patient requests from your website or partners flow straight into your inbox.

Secure & compliant

GDPR-proof, hosted in Europe, with roles and access control per team member.

4
core features in the base package
1
own landline number for the practice
100
calling minutes per month included
100%
GDPR & hosted in Europe

Integrations

Works with the tools you already use.

CareConnect

Agenda and patient sync from the Belgian standard.

medicatieschema.nu

Generate and manage medication schedules per patient.

Billit

Invoicing and bookkeeping for your admin fees.

Florence app

Schedule, chat and calls on your nurses’ phones.

Your own domain

Website and schedule on your own address, hosted by Florence.

E-signature

Have contracts signed digitally, legally valid.

“Sundays used to disappear into admin and our team talk lived in a WhatsApp group. Now the settlement is done in minutes, the schedule adds up, the phone follows whoever is on duty and we simply chat inside Florence.”
J
Janneke
Thuisverpleging Janneke

Frequently asked

Good to know.

Who is Florence for? +

For independent home-care nurses in Belgium, both solo and practices with several colleagues managing patients, scheduling and admin together.

Is everything included in the base package? +

Yes. Rotation planning, finance, telephony and the GDPR-proof chat are all four part of the base package. You can use them independently; there are no separate modules or add-ons.

Do I get my own phone number? +

Yes. The telephony comes from Florence itself, so you need no separate telecom contract. You get a landline number in your own region, including 100 calling minutes per month. Incoming calls are routed to whoever is on duty and you get a notification for every call. When you call out, patients see the practice number, so they call the practice back instead of your mobile.

Why your own chat instead of WhatsApp? +

Because talking about patients means handling personal data. The Florence chat is GDPR-proof and hosted in Europe, with access control per team member. No more swapping private numbers, and messages stay inside your practice.

How does the monthly settlement work? +

Florence distributions come in, the admin fee is invoiced, and every colleague is paid correctly. Mutuality reports are prepared automatically, so the whole settlement is done in minutes.

Is my data secure and GDPR-compliant? +

Florence is GDPR-proof and fully hosted in Europe, with roles and access control per team member.

What does Florence cost? +

Solo starts free. For practices with multiple colleagues there is a Practice plan from €39 per month, with the four core features included. No setup costs.

Pricing

Everything included. Grows with you.

The four core features are part of the base package. Start free, switch when your practice grows.

Solo
Free
for a single independent nurse
  • Patients, agenda & medication schedules
  • CareConnect sync
  • GDPR-proof chat
Start free
Practice
€ 39 /month
for teams of colleagues
  • Rotation planning for the whole team
  • Finance: distribution, invoices & payouts
  • Telephony with own landline number + 100 minutes
  • GDPR-proof chat for the whole team
  • Plus: own website, group buying & care requests
Talk to us

Ready for more time for care?

Rotation planning, finance, telephony and chat: all four included from day one. No setup costs, no hassle.